Return Policy

Effective Date: Thank you for shopping with us! We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, you may return it under the following terms.

Eligibility for Returns

1. Products must be returned within 14 days of the delivery date.
2. Items must meet the following conditions to qualify for a return:
   • Unused, undamaged, and in their original packaging.
   • Tags, labels, and accessories (if applicable) must be intact.
   • No visible signs of wear or use.
3. Non-Returnable Items:
   • Discounted or final sale items.
   • Perishable goods (e.g., food, beverages).
   • Personal care or beauty products that have been opened or used.

Damaged or Defective Products

If your product arrives damaged or defective:

1. Notify us within 48 hours of delivery by emailing:  ddevoldistributors@gmail.com with:
   • Order number.
   • Photos of the damaged or defective item(s).
2. We will review your claim and offer a replacement, refund, or store credit based on the situation.

Refund Options

Customers can choose from:

1. A full refund to the original payment method.
2. Store credit for future purchases.

Return Process

1. Email us at: ddevoldistributors@gmail.com with your order number and reason for return.
2. Once approved, we will send you a prepaid return shipping label.
3. Package the item securely and drop it off at your nearest shipping location.

Additional Information

• Refunds will be processed within 7 business days after receiving and inspecting the returned item.
• Customers are responsible for return shipping costs unless the item is damaged or defective.
• A restocking fee of 10% may apply for non-defective returns.

Contact Us

For further questions about our return policy, please contact us at:

• Email: ddevoldistributors@gmail.com

By clearly outlining these terms, you ensure transparency while safeguarding your business from misuse of the return process.